Business Writing Essentials

Available as public course or ONLINE course

Business Writing Essentials 2017-03-03T13:17:58+00:00

Business Writing

Business Writing Essentials is the ‘toolkit’ covering all the fundamentals of professional business writing.


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The course develops writing confidence, shows you how to write faster and engage your readers.

You will gain an understanding of the importance of business writing as a communications and customer service tool.

The course can be undertaken either as a 1-day interactive facilitator-led workshop, or as an ONLINE self-paced course

Who should attend?

Everyone who writes or edits work documents.

Content

  • pre- and post-program assessment
  • writing purpose—value to the reader
  • organising your thoughts
  • readability
  • Plain English, active or passive voice, grammar
  • structure and layout, including Front-Focus
  • image, language and tone
  • padding and punctuation
  • evaluate documents quantitatively and qualitatively
  • Mind Mapping as a tool for document planning
  • email etiquette

Outcomes

You will learn how to:

  • establish your writing purpose and engage your readers
  • write in a way that moves your readers to act
  • significantly reduce your writing time
  • write with greater confidence and look more professional
  • be motivated to improve your writing performance
  • construct your documents, paragraphs and sentences
  • use correct grammar
  • review and edit documents